The statistic presents data on customer satisfaction with selected supermarkets in the United States in the 2023/24. In that period, a trio of supermarkets including Costco, Publix, and H-E-B scored highest on the customer satisfaction index for supermarkets with a rating of 85, six points above the average supermarket rating of 76. The index score is based on a 100-point scale.
Customer satisfaction with selected supermarkets in the United States in 2023/2024
(index score)
Characteristic
Customer satisfaction index score (100-point scale)
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ACSI®. (January 30, 2024). Customer satisfaction with selected supermarkets in the United States in 2023/2024 (index score) [Graph]. In Statista. Retrieved December 25, 2024, from https://www.statista.com/statistics/819716/customer-satisfaction-with-selected-supermarkets-us/
ACSI®. "Customer satisfaction with selected supermarkets in the United States in 2023/2024 (index score)." Chart. January 30, 2024. Statista. Accessed December 25, 2024. https://www.statista.com/statistics/819716/customer-satisfaction-with-selected-supermarkets-us/
ACSI®. (2024). Customer satisfaction with selected supermarkets in the United States in 2023/2024 (index score). Statista. Statista Inc.. Accessed: December 25, 2024. https://www.statista.com/statistics/819716/customer-satisfaction-with-selected-supermarkets-us/
ACSI®. "Customer Satisfaction with Selected Supermarkets in The United States in 2023/2024 (Index Score)." Statista, Statista Inc., 30 Jan 2024, https://www.statista.com/statistics/819716/customer-satisfaction-with-selected-supermarkets-us/
ACSI®, Customer satisfaction with selected supermarkets in the United States in 2023/2024 (index score) Statista, https://www.statista.com/statistics/819716/customer-satisfaction-with-selected-supermarkets-us/ (last visited December 25, 2024)
Customer satisfaction with selected supermarkets in the United States in 2023/2024 (index score) [Graph], ACSI®, January 30, 2024. [Online]. Available: https://www.statista.com/statistics/819716/customer-satisfaction-with-selected-supermarkets-us/
